Returns Policy 1

We always strive to ensure our customers are completely satisfied with both our products and our service.

If you wish to return an item, we’re happy to offer a refund or exchange on any full-price product, provided it is returned in a fully resalable condition. This policy does not apply to sale items—please note that items purchased on sale either online or in-store are non-refundable. Please note that the customer is responsible for paying for the return label.

Full-price items must be returned within 14 days of purchase and must include all original brand packaging, tags, labels, and accessories. We cannot accept returns where tags or accessories have been removed.

Third-party branded products: If a repair or assessment is required, we may send these items to the relevant brand’s repair partner. Please note that the customer is responsible for the cost of sending these items to our repair partner.